Getting Started with Rikols

Welcome to the future of vehicle recall management! This guide will get you up and running in just 5 minutes.

In the next 5 minutes, you'll upload your first vehicles and see any recalls instantly. Let's make fleet management effortless!

Your First 5 Minutes

Step 1: Understand Your Access Level

Based on your role, here's what you can do:

Full System Control

View all departments and vehicles
Manage users and settings
Access AI features and analytics
Generate executive reports

Department Focus

View your department's vehicles only
Manage recalls in your scope
Track department performance
Update recall status

Data Management

Upload vehicle and department files
Manage file imports
Basic account settings

Step 2: Upload Your First Vehicles

Click "Upload Files" in your sidebar - this is your data control center

Click "Download Assets Sample" to get the Excel template with proper formatting

Fill in your vehicles - just VIN, make, model, year, and department. That's it!

Drag your file into Rikols and watch as it automatically finds any recalls for your vehicles

Step 3: See Your Recalls Instantly

Once uploaded, Rikols automatically:

Scans recall databases for your specific vehicles
Identifies active recalls that need attention
Shows you a dashboard with everything organized
Prioritizes critical issues so you know what to fix first

What Makes Rikols Special

Smart AI Prioritization (Premium Feature)

Instead of scrolling through hundreds of recalls, our AI analyzes:

Safety impact - How dangerous is this recall?
Vehicle usage - How critical is this vehicle to operations?
Repair urgency - What happens if you wait?

AI turns overwhelming recall lists into clear action plans. See "AI Smart Prioritization" in our help section for details.

Automatic Driver Notifications

Your drivers automatically receive SMS notifications when their vehicles have recalls:

Simple messages with recall count and dashboard link
Scheduled delivery based on timing agreed with Rikols
No spam - one message per driver summarizing all their open recalls

Department-Based Organization

Perfect for large fleets:

Automatic filtering - department managers see only their vehicles
Performance tracking - see which departments handle recalls fastest
Role-based security - the right people see the right data

Your Beautiful Dashboard

Once you're set up, your dashboard becomes your command center:

Key Metrics at a Glance

Total vehicles under management
Active recalls requiring attention
Completion rates and trends
Performance by department

Recent Activity Feed

See what's happening across your fleet in real-time:

New recalls discovered
Status updates from your team
Recently completed repairs
System notifications

Smart Filtering

Find exactly what you need:

Filter by recall status
Filter by department
Filter by date ranges
Global search across all data

Quick Wins

Get Results Today:

Upload 10-20 vehicles to see how the system works
Check the dashboard - you'll probably find recalls you didn't know about
Update one recall status to "In Progress" and see the activity feed update
Try the search - search for a VIN or vehicle make

This Week:

Upload your complete fleet using the Excel templates
Set up departments and assign managers
Update contact information so drivers can receive notifications
Generate your first executive report for stakeholders

Pro Tips for Success

Start small: Upload a few vehicles first to understand the workflow
Use departments: Organize by location, team, or vehicle type for better management
Check daily: New recalls appear regularly - make it part of your routine
Update status immediately: Keep your team informed with real-time status updates

Need Help?

Quick Support Options

Email: support@rikols.com - Response within 24 hours
Phone: 1-800-555-RIKOL - Business hours support
Documentation: Browse our complete help center